When Technology Meets Religion: Sintel System Donation Kiosk for Temples

Donations in Indian Hindu Temples are a significant part of our tradition, culture, literature, and charity in various form. Donations are a significant source of sustaining Temples, not only in India, but also Temples across the globe. The size of India’s population coupled with the people’s tendency to migrate to other countries has made Temples a common site in many places across the world. In the United States alone there are reported to be over 1,000 temples including famous ones such as Ganesh Temple in New York, Akshardham Temple in New Jersey, and the Malibu Hindu Temple in California known as of the largest temples in the Western Hemisphere.

Like any other organization, technology should play an ever important role in Temples, but has largely been limited to the ability to take donations online (i.e. PayPal) and some rudimentary machines in Temples in taking donations. Now that has changed thanks to Sintel Systems Global POS. This tech innovator taken Temples technology from the stone age to the modern era by developing innovative self-serve kiosk systems that address all aspects of a Temple’s and cultural centers needs from donations to Poojas and even sales of onside food.

The first question was why did Sintel Systems even think of developing this technology. The response was rather simple. Development of new technology comes from two sources. Market demand, client feedback, and staff idea. The latter refers to the Sintel’s internal programs that allow employees and staff to bring new fresh ideas to the table.

When ask how Sintel Systems developed this technology, director of technology Alksander Haghob commented, “We took the same approach to delivering an innovate solution for Temples as we have for years that has made us the leader in other areas including the fast food restaurant sector. Our focus is always to develop solutions that decrease unnecessary cost, increase revenues, and enhance the user experience. So we first looked to indentify unnecessary cost and that was administrative cost of recording, maintaining, and reporting donations made by devotees. Since donations are typically the largest source of income for temples, we also focused on offering solutions that increase the tendency to donate. Lastly, we know that devotees go to temples for the experience so the solution needed to offer enhancement.”

A recent article on Ournagpur explains the three point in more detail.

Self-Serve Kiosk Technology

Kiosk technologies are appearing everywhere from airports to fast food giants like McDonalds. So, if the name Sintel Systems sounds familiar to you, it’s because you may have used their self-serve kiosk at your recent visit to a fast food restaurant and more recently they are appearing in coffee shop and touch operated drive thrus. Sintel Systems has developed technology that takes the convenience and accuracy offered elsewhere and brought it to Temples. This technology allows devotees to make donations in various denominations, purchase Poojas, and also purchase various items at the temple including food. For those skeptics who may think that this is another kiosk, you may need think again. Sintel Systems has ensured that its kiosk technology caters to the specific needs of the Temple. As an example, it is common for a family member to purchase multiple Poojas in a simple transaction for other members of the family. The challenge presented is taking proof of purchase for the service to be performed. A single receipt would not suffice and multiple copies of the same receipt would also present challenges. In cases of multiple Pooja purchases in one transaction the system provides a receipt and a voucher for each Pooja.

Tracking donations for reporting purposes is a cost that many Temples bear. Typically only large donations are tracked as the ability to track small donations is almost impossible, but the smaller donations are what keep Temples going. So if such donations could be tracked while giving the donor the ability to remain anonymous by choice, naturally the rate of donations would increased. In this case at the time of donation the kiosk allows the user to have their donation recorded by simply punching their member number or scanning their smart device (iPhone). It also gives the visitor the ability to remain anonymous if they choose to. There are two demonstrations of this technology in Hindi and English

Donation Kiosk Demo in Hindi:
Donation Kiosk Demo in English:

About Sintel Systems

Sintel Systems Sintel Systems is an American multinational direct and single-source omni-channel point of sale (POS) solution provider. They serve clients across all 50 states in the USA and five continents with solution available in over 15 language including Arabic, Chinese, English, Italian, French, Japanese, Korean, Portuguese, Russian, and Spanish. Sintel’s highly specialized team is globally recognized for its top-grade designer hardware including its 5i-series POS terminals, local and private cloud based professional POS software, premier U.S. based POSupport(R) all-inclusive support & maintenance program, rapid warranty plan, integrated direct merchant account processing, and global gift/loyalty card program. Sintel Systems omni channel abilities including direct-to-POS online ordering, self-serve kiosk, hand held POS systems used in drive thrus continues to propel the company past the rest.

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Nirmalya Ghosh

Nirmalya has done his post graduate in business administration and now working as digital marketing executive in a US based firm. He loves to share the trending news and incidents with his readers. Follow him in Facebook or Twitter.

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